A supportive customer service team is a valuable factor when making purchases. After buying a pair of Lively hearing aids, you’ll have access to an audiologist for online consultations for three years. You can contact the dedicated Lively support team via phone, chat, or email, available seven days a week.
The Lively website also has a Quick Start Guide to help you walk through the basics, how to charge your device, and how to connect to the app that allows you to adjust your hearing aid settings from anywhere.
Lively Ratings
On BBB, Lively has an A+ rating and an average customer rating of 4.2 out of 5, although this is based on only 10 total reviews.
Positive Reviews Reviewers report satisfaction with Lively’s knowledgeable customer service, and they are pleased with the ability to make sound adjustments through the app.
Negative Reviews Most Lively hearing aids complaints have to do with shipping issues and difficulties getting in touch with customer support.
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May 10, 2022 at 10:19PM
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Lively Hearing Aids- Reviews and Cost in 2022 - Everyday Health
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